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Medical Concierge
is your solution in fighting against a precarious medical system!

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We bring to Romania an innovative concept of medical advice in line with the highest international standards. It offers access to top medicine through complex services that provide an easy medical route, precisely tailored to the patient’s needs.

 

We are the first Medical Concierge company of such complexity, offering integrated medical solutions, while anticipating customer needs through a customized approach, access to counselling and step-by-step assistance.

 

We identify the best solutions for a wide range of medical situations, ranging from prevention to emergency medicine. All this is covered by an enhanced patient management system that, including related services, streamlines the medical route and successfully eliminates complications.

 

I WANT THAT!

The reality of the medical system without us!

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    WRONG DIAGNOSIS

    More than 50% of patients have received at least once a wrong diagnosis or an inadequate treatment.

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    MORE PHYSICIANS – HIGHER COSTS

    More than 60% of patients have seen two or more doctors before receiving a correct diagnosis. This means time-consuming actions and multiple paid consultations for a late-arriving result.

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    MINIMUM CHANCES FOR A QUICK APPOINTMENT

    On average, it takes 3 months to get access to a top physician and to schedule an appointment in a timely fashion.

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    A FOREIGNER IN ROMANIA – PRECARIOUS MEDICAL CARE

    Tourists and expats are most affected by a difficult medical system and the language barrier. Whether it is about emergency medicine or routine check-ups, they are 90% exposed to diagnostic errors.

The reality of the medical system with us!

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    CORRECT DIAGNOSIS

    The correct identification of the proper physician and the second opinion service reduce the risk of diagnostic errors by 90%.

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    A HIGHLY SPECIALISED PHYSICIAN MEANS REDUCED COSTS

    Your time is precious, so it is important to get to the right doctor on your first attempt. We obtained profitable costs for you, by up to 30% discount, on a wide range of medical services of our partners in the private sector

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    APPOINTMENT IN MAXIMUM 48H

    We offer you access to the best physicians in the Besmax network, within 48 hours after submitting all necessary documents.

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    A FOREIGNER IN ROMANIA, EASY NAVIGATION IN THE MEDICAL SYSTEM

    Our team also includes translators that offer consultation by telephone and on location, reducing by 100% of communication and navigation problems in the medical system.

CASE MEDICAL CONCIERGE

Personal Case Navigator – the person dedicated to your request only
We identify the ideal treatment solutions following the discussion with collaborating physicians
Cost management: we analyse and streamline costs (special prices for the physicians, clinics and hospitals in the network)
We make appointments on your behalf
We mediate communication between the medical staff and your family
Case management for a long time – we monitor your long-term health status

MEDICAL CONCIERGE ON LOCATION

Case Medical Concierge Services (see service information above)
You are accompanied on location by the Personal Case Navigator that provides you with an easy medical route
We mediate communication between the medical staff and your family
Management of medical records – we make sure that all documents are in compliance with the medical investigations carried out
We analyse and streamline costs (special prices for the physicians, clinics and hospitals in the network, both nationally and internationally)

DO YOU WANT UP TO 60% DISCOUNT for the medical concierge service?

REQUEST A SUBSCRIPTION

What you should know!

MEDICAL RECORD MANAGEMENT

 

  • We make sure that the medical record is complete and in compliance with the medical investigations carried out;
  • We submit the medical record electronically or on hard copy;
  • Medical referrals and recommendations are not required;
  • Upon request, we archive the documents electronically, in order to give you easy access to your medical record and keep it safe.
  • Upon request, we can provide you with the translation of the medical documents, according to your needs.

 

COST MANAGEMENT

 

  • We make sure about the correctness of costs;
  • We offer consistent discounts for the accessed medical services, available exclusively through Besmax Medical Concierge;
  • We adapt the medical offer according to your budget;

 

LONG-TERM CASE MANAGEMENT

 

  • We regularly check your health condition and help you identify treatment solutions if necessary.
  • Reminders by e-mail or text regarding your appointments, the next prevention medical check-up, new treatment solutions, etc.
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